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What ATS Looks for in Admin Resumes

Administrative roles require a blend of technical proficiency and soft skills. ATS filters prioritize concrete software tools over vague descriptions. High-value keywords ATS screens for: • Productivity Suites: Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Calendar) • Communication: Zoom, Slack, Microsoft Teams, Cisco WebEx • Project tools: Asana, Monday.com, Trello, Notion • Expense/travel: Concur, Expensify, Egencia, TripActions • CRM/admin tools: Salesforce, SAP, Oracle, QuickBooks

Resume Keywords for Executive Assistant Roles

EA resumes need a distinct set of keywords compared to general admin: • C-suite/executive support, board meeting preparation • Complex calendar management, multi-timezone scheduling • Confidential correspondence, discretion, sensitive information • Travel coordination: domestic and international itineraries • Budget tracking, expense reporting, invoice reconciliation • Board presentations, executive briefings, meeting minutes • Vendor management, contract administration • Event planning, offsite coordination

Quantifying Administrative Achievements

Admin professionals often undersell themselves with vague bullets. Quantify everything you can: Weak: "Managed calendars and scheduled meetings" Strong: "Managed complex calendars for 3 C-suite executives across 4 time zones, coordinating 50+ meetings weekly with zero scheduling conflicts" Other quantifiable wins: • Number of executives or teams supported • Volume of correspondence handled monthly • Travel booked: trips per month, cost savings achieved • Expense reports processed: volume and accuracy rate • Events organized: headcount, budget managed

Common Admin Resume Mistakes

• Listing "Microsoft Office" without specifying which apps — say "Excel (pivot tables, VLOOKUP), PowerPoint, Outlook" • Not tailoring for seniority — EA at a startup vs. Fortune 100 require different emphasis • Underselling scope: "supported a team" vs. "supported 8-person leadership team and 200-person department" • Missing keywords for specific industries (legal admin, medical admin, government admin have different terminology) • Putting "References available upon request" — wastes space, is assumed • Plain Word format that ATS can't parse — use a clean single-column layout

Related Topics

administrative assistant resumeexecutive assistant ATSMicrosoft Office skillsGoogle Workspace resumecalendar managementoffice manager resumeC-suite supporttravel coordinationadministrative coordinator

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